Residential Use Warranty Information

3-Year Limited Warranty on Resin Wicker

If the woven resin wicker fails structurally (i.e.,breaks or unravels) or if the weave fades excessively under normal use or conditions and it falls within the warranty period, and identical materials are unavailable for repair or replacement, OLI reserves the right to substitute materials of equal or better quality. OLI will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace the defective piece. After one year from the date of purchase, the original retail purchaser will be responsible for packing and shipping cost. The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care. OLI does not warrant against damage caused by acts of nature, exposure to extreme climate conditions, exposure to harsh chemicals, normal weathering, or scratching.

15-Year Limited Warranty on the Frames of Resin Wicker Furniture

If the cast aluminum frame fails structurally (i.e., broken frame or welds) under normal use or conditions, and falls within the warranty period, and identical materials are unavailable for repair or replacement, OLI reserves the right to substitute materials of equal or better quality. OLI will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace a defective frame. After one year from the date of purchase, the original retail purchaser will be responsible for packing and shipping cost. The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, storage, or care. OLI does not warrant against damage caused by acts of nature, exposure to extreme climate conditions, exposure to harsh chemicals, normal weathering, scratching or chipping of the finish.

1-Year Limited Warranty on Cushions and Fabric

OLI extends warranty coverage to the original retail purchaser that all cushions will be free from material and manufacturing defects for one year from the date of purchase. Replacement fabrics may vary in color from the original due to dye lot differences. If within the warranty period identical materials are unavailable for repair or replacement, OLI reserves the right to substitute materials of equal or better quality. OLI will pay within one year from the date of purchase, shipping costs in the continental United States to repair or replace a defective cushion or fabric cover. Additional warranty coverage is available from Glen Raven Custom Fabrics, LLC for Sunbrella® fabric constructed cushions. Please refer to their Web site: http://www.sunbrella.com/pdf/w_sunbrella_fabric.pdf. The warranty covers only normal usage. No warranty applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning, or care.

Commercial (Contract) Use Warranty Information:

Please refer to the above residential warranty information for specific details on the parameters of the warranty. The warranty time limits for commercial use are as follows:

Fabric: One Year
Woven Resin Wicker: Three Years
Aluminum Frames: Five Years